Meet the Team

Primary contacts:

Ms. Rosa Redonnett

Associate Vice Chancellor for Student Success and Credential Attainment



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Ms. Rosa Redonnett is the Associate Vice Chancellor for Student Success and Credential Attainment for the University of Maine System. The Associate Vice Chancellor is responsible for advising the Chancellor, Chancellor’s Staff and the Board of Trustees on all matters affecting student life on the universities of the University of Maine System (UMS), and most specifically on those matters impacting the persistence, graduation and success of all students within the UMS. In collaboration with the Vice Chancellor for Academic Affairs, the Associate Vice Chancellor provides System-wide leadership to enhance and promote student success through collaborative efforts within the University of Maine System, with other higher education institutions and within the preK-20 education community. This position provides system-wide leadership and support on furthering campus efforts specific to adult credential and degree attainment and the development and implementation of a System-wide approach to micro-credentials. She is on the Project Management team for unified accreditation, and is on the core team implementing the associated changes within financial aid and other related student service areas. She is a member of the core team of MaineSparks, Maine’s statewide attainment initiative, specifically the Adult Promise (adult degree and credential completion) component of that work, and serves as the UMS representative to the State Workforce Board. She received her MBA from Northeastern University and her BA in International Business from Simmons College.

Professor Claire Sullivan, Ph.D.

Assistant Vice Chancellor for Innovation in Digital Badging and Micro-Credentials


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Professor Claire Sullivan, Ph.D., co-chairs the University of Maine System Steering Committee on Micro-Credentialing, which is implementing a Systemwide approach to micro-credential development and is the lead for a Lumina Foundation-supported statewide “All Learning Counts – Maine” initiative which is developing a statewide micro-credential ecosystem. Dr. Sullivan is collaborating with the national non-profit, Education Design Lab, to offer a suite of 21st Century Skills badges to aid learners and employers in the hiring process. Dr. Sullivan developed the Engaged Black Bear Digital Badging Initiative that informed the statewide and University of Maine System work. She is uniquely knowledgeable about digital badging and micro-credentials and is breaking new ground in ecosystem development. She has presented at conferences across the country on digital badging in higher education. Prior to this work, she was a tenured Associate Professor and Coordinator of Community Engagement at the University of Maine. She was also served as the Associate Dean for Community Engagement, for the College of Liberal Arts and Sciences at the University of Maine. Claire holds a Doctor of Philosophy in Communication from the University of Washington. She also has a Bachelor of Science in Human Development, as well as a Master of Arts in Communication from the University of Connecticut.


Lisa MacDonald Cooper

Project Manager
University of Maine System Office of Student Success & Credential Attainment


Photo of Lisa MacDonald Cooper

Lisa works to connect several projects across the University of Maine System specifically focused on adult learners. She is currently the Project Manager for All Learning Counts – Maine, a project developing a state-wide micro-credentialing ecosystem of education and support providers connecting Maine learners with credentials of value. She has also been a central contributor to Maine’s Adult Promise Program and MaineSpark, both initiatives working across sectors to connect learners with credentials that lead to meaningful employment to achieve the state goal of 60% by 2025. Involved in stakeholder coordination and connections between large and small-scale projects and initiatives, Lisa’s aim is to smooth the path for all Maine’s learners to engage in a healthy, productive Maine economy.

Leslie Ellis

Special Assistant to the Associate Vice Chancellor for Student Success and Credential Attainment


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Leslie assists in various departments within the Student Success and Credential Attainment area, including work with the UMS Micro-Credential Initiative and the new Student Success Center. Leslie has worked for the University of Maine System for thirty years. For the first twenty-five she worked with the Human Resources office at the University of Maine at Augusta, and the last five were with the University of Maine System.

Jessica Hunter

Administrative Specialist CL3


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Jessica holds a Bachelor’s of Science degree in Psychology from the University of Massachusetts, Amherst. She is currently working on her Master’s in Instructional Technology at the University of Maine and hopes to leverage her degree in some capacity as an Instructional Designer after graduating. She has worked in higher education for almost a decade, previously at the University of Maine in the Enrollment Management department as well as Undergraduate Admissions. She has partnered with Education Design Lab for Accessibility Compliance audits and adjustments. In her current role with the University of Maine System Micro-Credential initiative, she is actively involved with badge-related administrative work, graphic design and learner support and engagement.

The micro-credential staff in the news

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