Transition Activity As Of 11/20/2020
This page will be updated every Monday.

To better follow the progress of transition of University of Maine System retirees to the Aon Retiree Health Exchange in time for January 1, 2021, the following information is updated weekly featuring appointment and customer service activity for your reference. Three weeks into this transition, Aon reflects:

Total number of eligible retirees/dependents as of 11/20/20:
Number of enrolled:
Appointments confirmed:
Total customers who have interacted with Aon:


If you or your spouse have yet to confirm your appointment with an Aon benefit advisor, please contact Aon Customer Service at your earliest convenience.

Important: Please be certain to allow at least five days advance notice to either confirm or reschedule your appointment to ensure the best connection.

For more information, please go online at or telephone the Aon Retiree Health Exchange at 1-833-704-1028 (TTY 711), Monday – Friday, 9 a.m. – 9 p.m. (ET)