The University of Maine System (UMS) values employees and provides an Employee Assistance Program (EAP) benefit to help employees and families cope with challenging times.

The EAP is a free, voluntary and confidential service provided by Cigna. It provides employees, retirees and their household members with assessments, consultations and referrals to resources. The EAP is designed to assist you in dealing with a wide variety of personal concerns, such as:

  • Alcohol and substance abuse
  • Stress
  • Depression
  • Family/marital matters
  • Child care & elder care issues
  • Financial/legal concerns
  • Violence and domestic violence

The UMS EAP Brochure (PDF) describes the full range of services.

Contact CIGNA EAP:

1-877-622-4327 (External Site)

Employer ID – UMS

  • IMPORTANT NOTE: The website has moved to (External Site) (anyone going to the former website will be redirected to (External Site)). The website redesign provides a better digital experience for our EAP customers. MyCigna Integration FAQ document (PDF) addresses most common questions including how to register on the website, looking up your EAP benefit and requesting an authorization for EAP services.

Free EAP Counseling Services:

EAP counseling services are provided for up to six sessions. If a referral for additional services or treatment is necessary, EAP counselors will help employees locate services that are convenient, appropriate and affordable. Counselors are licensed health care professionals including psychologists, clinical social workers,  and marriage and family therapists.

EAP appointments may be made outside of or during work hours. Most supervisors allow employees to use EAP services during work time. For confidentiality purposes, you may treat your EAP appointment as a medical appointment. You should use accrued disability/sick leave for EAP appointments during work hours.

For more information on your Employee Assistance Program, please refer to the Wellness website (External Site).