UMS IT
Set up your Maine technology.
Choose your role below for a step-by-step checklist. Work through the steps in order — account, security, email, then the tools you’ll use every day.
Most people finish setup in a few minutes.
Work through your checklist in order — account, security, email, then the tools you’ll use every day. If any step doesn’t go as expected, the Help Desk is one call, chat, or ticket away.
Welcome to Maine’s public universities. These eight steps get your account, email, security, Wi-Fi, and coursework ready before your first day.
Step 1
Claim your maine.edu account
Your acceptance email includes your MaineStreet ID. Activate your account to create your username and a strong password — this is your single sign-on for everything.
Step 2
Set up Multi-Factor Authentication (MFA)
Register your phone for MFA. Depending on your campus and role, you’ll use either Duo or Microsoft Authenticator. It adds a second step to every sign-in, so a stolen password isn’t enough on its own. Add a backup method so you’re never locked out.
Step 3
Access your @maine.edu email
Your university email is the official channel for everything from instructors and advising. Sign in to Gmail, then add it to your phone so you never miss a message.
Step 4
Set up Google Workspace & Microsoft 365
Both come free with your account. Use Google Drive and Docs for collaboration, and install the Office apps on your laptop for Word, Excel, and PowerPoint.
Step 5
Connect to eduroam Wi-Fi
On campus, choose the eduroam network and sign in with your full maine.edu address and password. It reconnects automatically — and works at universities worldwide.
Step 6
Log in to Brightspace
Brightspace is where your courses live — syllabi, assignments, readings, and grades. Courses usually appear a few days before the term starts.
Step 7
Install Zoom for online classes
Some classes, advising sessions, and study groups meet over Zoom. Install the app and sign in with your maine.edu account so your name shows correctly.
Step 8
Know where to get help
The support portal is open anytime, so you can submit a request day or night — and reach the Help Desk by phone during business hours for password resets, device issues, and anything that won’t cooperate.
Welcome to the faculty. This checklist covers your account and security basics, then the teaching tools you’ll use to run your courses.
Step 1
Activate your maine.edu account
Your department sponsors your account. Once notified, activate it to set your password — your single sign-on for email, Brightspace, MaineStreet, and Zoom.
Step 2
Set up Multi-Factor Authentication (MFA)
Set up MFA and add a backup method. Depending on your campus and role, you’ll use either Duo or Microsoft Authenticator. It is required for all UMS logins and protects the student data you’re responsible for.
Step 3
Set up email & calendar
Sign in to Gmail and add it to your devices. Share your Google Calendar with your department and set up scheduling for office hours.
Step 4
Build your courses in Brightspace
Your course shells are created automatically from the registrar. Add your syllabus, content modules, and gradebook — and copy materials forward from a past term.
Step 5
Set up Zoom for classes
Sign in with single sign-on for your licensed account, then schedule recurring class meetings and link them inside Brightspace for one-click student access.
Step 6
Connect to eduroam Wi-Fi
Join eduroam with your full maine.edu address. It follows you to other campuses and partner institutions for conferences and visits.
Step 7
Install the VPN for off-campus work
The VPN gives secure access to restricted systems and department file shares when you’re working from home or traveling. Sign in with your account and MFA.
Step 8
Classroom tech & getting help
Before your first class, visit your room to try the podium and projector. Save the Help Desk number for same-day, in-class support.
Welcome aboard. This checklist gets your account, security, communication, and the systems you’ll use day to day up and running.
Step 1
Activate your maine.edu account
Human Resources and your supervisor set up your account. Activate it to choose your password — your single sign-on across UMS systems.
Step 2
Set up Multi-Factor Authentication (MFA)
Set up MFA and add a backup method. Depending on your campus and role, you’ll use either Duo or Microsoft Authenticator. It is required to log in and safeguards the data you handle in your role.
Step 3
Set up email & calendar
Sign in to Gmail, add it to your devices, and share your Google Calendar with your team. Join any shared department inboxes you need.
Step 4
Set up mycampus self-service
mycampus is where you view pay, enter time, manage benefits, and update personal details. Confirm your direct deposit and tax withholding early.
Step 5
Install the VPN for off-campus work
If you work remotely or need restricted systems and shared drives from home, install the VPN and sign in with your account and MFA.
Step 6
Zoom & shared drives
Sign in to Zoom for meetings, and ask your supervisor which shared Google or OneDrive folders your team uses so you can request access.
Step 7
Connect to eduroam Wi-Fi
Join eduroam with your full maine.edu address and password for secure wireless at any UMS campus and partner institutions.
Step 8
Know where to get help
Bookmark the support portal and save the Help Desk number. For new equipment or software, your supervisor can submit a request on your behalf.
Ready when you are.
Complete each step in order and you’ll be set for your first day on maine.edu systems. The Help Desk is open Monday through Friday, and you can submit a ticket any time.
